Short Course Australia continue to provide essential short courses during COVID-19 Restrictions. Read More

Short Course Australia continue to provide essential short courses during COVID-19 Restrictions. Read More


 

RSA Course Melbourne

Short Courses Australia offer classroom or live teleconferencing (ZOOM) accredited VCGLR Responsible Service of Alcohol (RSA) courses across Melbourne & regional Victoria. 

RSA COURSE MELBOURNE

Short Courses Australia provide daily training courses in Responsible Service of Alcohol (RSA).

Courses are delivered face to face in a classroom or you can participate in one of our daily sessions from your home, school or workplace via live teleconferencing, using ZOOM

Short Courses Australia is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol (RSA) course in Victoria.

It is a requirement that anyone working within a licensed alcohol-serving venue in Victoria holds a VCGLR RSA certificate.

The 4-hour course provides training in how to provide responsible service of alcohol and includes:

  • legal requirements of the sale and service of alcohol;
  • harm minimisation and duty of care,
  • anticipating problems and managing patrons,
  • assess and monitor the levels of intoxication of patrons,
  • advise patrons on standard drinks and the effects of alcohol.
  • the question of who is responsible for RSA;
  • facts about alcohol;
  • improving the atmosphere of your workplace;
  • handling difficult customers.

For more information you can visit the VCGLR RSA frequently asked questions page. This page includes information about RSA requirements and the validity of interstate certificates.

Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training. This is included when attending online (Virtual Training).

RSA MELBOURNE TRAINING DELIVERY OPTIONS

Participants can select one of two training options:

  1. Select Book Now to attend a face to face session at our training centre at Suite 6, Level 6, 350 Collins Street, Melbourne, or;
  2. Select Book Now to attend a virtual session from your home via live teleconferencing, with ZOOM (to download zoom to your device click here).

If you require further information on your session and explain the learning and assessment process, including instructions on how to join the live teleconferencing session. please contact Short Courses Australia on 1300 747 430 or email info@shortcoursesau.edu.au.

If you have chosen ZOOM we will send you an invitation to your email address provided to the VCGLR Responsible Serving of Alcohol (RSA) course.

Please Note: All virtual participants, must have access to audio, video and chat via Zoom to be able to complete this online session. If you require further information please click on the link below: https://www.vcglr.vic.gov.au/resources/education-and-training/responsible-service-alcohol

BOOK NOW

The cost of the Classroom-Based or ZOOM delivered Responsible Service of Alcohol (RSA) course in Melbourne, Victoria is $50.00 per person. This price includes the VCGLR Certificate.

  Online Sessions




  BOOK A COURSE NOW

OR CALL US ON 1300 74 74 30

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Our Staff

Customer Reviews

  • 29 October 2020

    -  Tearlee Gleeson

  • 29 October 2020

    -  Thanwa LAOKHONKHA

  • 29 October 2020

      "Very engaging class, Raji Kumar is the reason you were able to sit there for 4 hours without becoming distracted. Would recommend to others."

    -  Shannice Surha

  • 28 October 2020

      "Very good material, amazing and helpful instructor. Thank you it was a great experience!"

    -  Maison rose

  • 16 October 2020

      "This was a very informative and professionally run course. I highly recommend it to anyone needing a Responsible Service of Alcohol certificate."

    -  Chris Benson

  • 15 October 2020

    -  Helen Moir

  • 13 October 2020

      "This course was really well run and the best thing was it was run in the comfort of my home through zoom, I found it perfect for any questions I had throughout the course."

    -  Nathan ruivenkamp

  • 08 October 2020

      "I completed New Entrant Liquor License Training Course with Short Courses Australia. In conclusion, I really enjoyed the whole course with the trainer as he was really helping students for better understanding. He definitely knew what he was teaching for students and guide us very well, such as emphasising the important topic. Additionally, he was advising us individually what we should be careful of if we are running our own business. In the future, I will definitely come back to Short Courses Australia for my next certification. I really appreciate the lady who helped me for the consultation through the phone!"

    -  DOYEON KIM

  • 07 October 2020

    -  Rajesh Singh

  • 07 October 2020

    -  GQM CRESWICK

  • 02 October 2020

      "I thought Jonathon conducted the meeting very well, his delivery was excellent and his knowledge on the subject was outstanding"

    -  Alyne Fagg

  • 01 October 2020

      "Sam was my trainer and he is very knowledgeable and efficient. he presented the course clearly and easily."

    -  trevor willcock

  • 30 September 2020

      "I just completed my course food handling at short courses Australia . My experience was amazing . The staff is very cooperation and they know how to communicate in a well-manner. Thank you :)"

    -  Manminder Sidhu

  • 29 September 2020

      "I would like to take this opportunity to thank Mr Jonathon Ainscough for very friendly and outstanding tutoring service. I would love to recommend your services to others and would possibly use this service in the future as well. Thank you so much."

    -  Mani Dhot

  • 29 September 2020

      "Jonathon was absolutely brilliant. We got so much out of this course and really learned a lot. Overall, would highly recommend. It was engaging and informative."

    -  The Blind Flight

  • 23 September 2020

    -  Fine Financial

  • 22 September 2020

      "I had previously studied a short course with Short Courses Australia, and have returned due to such a positive experience. I had Jonathon for both of my courses a good teacher with real life experiences.It was easy to learn online and assessment was easy to complete, for all ages"

    -  marie mac

  • 14 September 2020

      "Experienced Trainer with a great personal approach."

    -  Elleni Pearce

  • 11 September 2020

    -  Pure Soap Inc

  • 10 September 2020

      "Sam Boehm was really good with our new entry liquor licence training. Everything was very easy to understand and we completed the course successfully. And we followed him up on some of the licence application questions which he helped with enormously. You should ask for him if you are doing this course."

    -  Ted Allen

  • 09 September 2020

      "I had really good experience for the certification. It provided me good knowledge about the topics and also its helpful in real time."

    -  Harpreet Singh

  • 09 September 2020

      "Very easy to access website, correspondence when scheduling classes is also seamless. Class was well run by Jonathan, very professional & HELPFUL. Thank you for the certificate SCA."

    -  James Watatua

  • 09 September 2020

      "Very professional & informative training service. I have done a few courses now with SCA and would highly recommend!"

    -  sj white

  • 06 September 2020

    -  Adrian Roland

  • 04 September 2020

      "I recently did my food supervisor course with Jonathon, I was pretty stressed as I hadn't studied in years and zoom was giving me anxiety, but it was such a chilled environment and everyone was really friendly. Jonathan is also a great teacher who explains things really well and is only too happy to help you if you need it. Very happy with this institute"

    -  Paige Bentley

  • 04 September 2020

      "Was very informative class,very experienced teacher will all the knowledge of the industry."

    -  Rajip Aryal

  • 02 September 2020

    -  ???

  • 02 September 2020

      "I attended this course on 1/8/2020 and found the presenter professional and knowledgeable in the subject matter. He was open to questions and responded courteously and promptly or said that the question would be covered further into the course."

    -  David Jacobs

  • 28 August 2020

      "I enjoyed the course for new entrance liquor license. The trainer Jonathon has explained the information well and answered all of our questions. I would consider them for other short courses in the future. Recommend"

    -  Diana Bayer

  • 28 August 2020

      "Completed the New Entrant Liquor Licence training which was facilitated by Jonathon Ainsscough. Jonathan was a brilliant communicator that kept the course content interesting throughout the day and had a wealth of knowledge in this area. Short Courses Australia were good communicators and made the entire process leading up to the course and after the course very easy. Would highly recommend."

    -  George Kozman

  • 27 August 2020

      "The trainer was very professional and he has an excellent communication skills."

    -  Sab Fraternale

  • 21 August 2020

      "As an older student ( 70 ) I have not been familiar with zoom meeting classroom learning but I found this experience with Johnathon both very easy to follow easy to navigate the handbook and easy to connect with other students with their concerns and questions. Relaxed learning and recommended , Johnathon was informative and very willing to help"

    -  Vivienne Van Ette

  • 21 August 2020

      "happy with the course that I attained. excellent teacher, friendly approach to teaching helping for quick progress into the lesson."

    -  Bibas Sapkota

  • 19 August 2020

      "Jonathon Ainscough was a fantastic mentor for the New Entrant Liquor License Training. The material was easy to understand and was further enhanced by Jonathons industry knowledge. Highly recommended."

    -  Benjamin Wong

  • 12 August 2020

      "Jonathan, the lecturer was outstanding. Very knowledgeable and well balance from both the commissions perspective and the operators. He made it very easy to understand licensing and its' purpose."

    -  Ben Avramides

  • 12 August 2020

      "I was required to undertake a VCGLR course for licensing purposes. I had a great one on one session with Sam Boehm who covered the course in great detail and answered all my questions very quickly. He obviously knows the course backwards and is a great teacher. I would highly recommend using Sam and SCA for any VCGLR courses. I also found Jade in admin very helpful, efficient, and polite."

    -  David Ritchie

  • 11 August 2020

      "great service, friendly trainer and easy process"

    -  Jnifr Shrestha

  • 11 August 2020

    -  Jennifer Stha

  • 10 August 2020

      "Great course online for me as a New Entrant Liquor Licensee and Sam Boehm was excellent and knew all the answers, he was extremely knowledgeable and helpful, very satisfied with the course."

    -  Henry Wajswelner

  • 07 August 2020

      "Very easy learning with no hassle and get support all the time till get things done"

    -  Shri krishan

  • 07 August 2020

      "David was a great trainer - took us thru a Logical flow and gave great examples and answered any questions along the way !!"

    -  Dominique Fisher

  • 29 July 2020

      "It was great. Tutor had ample experience and very informative. I enjoyed the session. Thanks guys"

    -  Karan Chauhan

  • 29 July 2020

    -  Clinton Drought

  • 21 July 2020

    -  francisca retamal

  • 21 July 2020

    -  vinn wong kai xuan

  • 16 July 2020

    -  Vii N

  • 15 July 2020

    -  Albert Hunter

  • 13 July 2020

      "I recently attended a New Entrant course delivered by Sam Boehm and was very impressed with the breadth of knowledge Sam possessed. His ability to cover the required content and answer any question was most appreciated. I would recommend Short Courses Australia to anyone needing to do liquor licensing related courses in the future."

    -  Sam Saliba

  • 12 July 2020

      "They followed the covid guidelines well and the teacher was really knowledgable and experienced in the field."

    -  Ross Coventry

  • 10 July 2020

      "Well run course, good content, well priced and I got my certificate!"

    -  Richard Beaumont